Home F.A.Q
We hope our products and service can help you win more business.
A: NO MOQ required, sample testing is welcome.. Mixed samples are acceptable. Sample needs 7-15 days, mass production time takes 30-50days, depend on quantity.
A: Firstly,let us know your requirements or application. Secondly,We quote according to your requirements or our suggestions. Thirdly,customer confirms the samples and places deposit for formal order. Fourthly,We arrange the production.
Q4. Can you do OEM?
A: Yes, we're very strong in offering OEM service. We have our design team, engineer team, after-service team QC team etc.
Q5. How about the shipping method ?A: Samples can be delivered by DHL, UPS, FedEx or TNT. Mass order can be delivered by sea, by air, and by trains.
Q6. Do you offer guarantee for the products?
A: Yes, we offer 3-5 years warranty to our products.
Q7. How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Name: Mrs. Brandy Pan
Mobile:+86 13587409088
Whatsapp:86-13587409088
Email:brandypan@laisilighting.com
Add:Yongjia, Wenzhou, Zhejiang, China