F.A.Q

Home     F.A.Q


Q1.What's your advantage?
A: "Customer first, Quality first"is our working principle, which is our biggest advantage.

We hope our products and service can help you win more business.


Q2. What's the MOQ and delivery time ?

A: NO MOQ required, sample testing is welcome.. Mixed samples are acceptable. Sample needs 7-15 days, mass production time takes 30-50days, depend on quantity.


Q3. What about the procedure of enquiry?

A: Firstly,let us know your requirements or application. Secondly,We quote according to your requirements or our suggestions. Thirdly,customer confirms the samples and places deposit for formal order. Fourthly,We arrange the production.


Q4. Can you do OEM?

A: Yes, we're very strong in offering OEM service. We have our design team, engineer team, after-service team QC team etc.

Q5. How about the shipping method ?

A: Samples can be delivered by DHL, UPS, FedEx or TNT.  Mass order can be delivered by sea, by air, and by trains.


Q6. Do you offer guarantee for the products?

A: Yes, we offer 3-5 years warranty to our products.


Q7. How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.


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Name: Mrs. Brandy Pan

Mobile:+86 13587409088

Whatsapp:86-13587409088

Email:brandypan@laisilighting.com

Add:Yongjia, Wenzhou, Zhejiang, China

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